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How technology improves the visitor experience and management of the Mining Museum Park
The Mining Museum Park of Abbadia San Salvatore, located in the heart of Mount Amiata, has just taken a big step into the future of the museum experience. Thanks to the introduction of amuseapp, a platform that integrates artificial intelligence, the museum now offers multilingual audio guides, improving visitor interaction and content management.
Innovation combining culture and technology
The Park Mining Museum is known for its detailed reconstruction of local mining history. With the integration of the audio guide by amuseapp, the museum has launched four itineraries, available in five languages: Italian, English, Spanish, German and French. With dynamic and personalized storytelling provided by artificial intelligence, visitors can explore every corner of the museum through engaging stories, significantly enriching the cultural experience.
The routes guide visitors through three distinctive spaces: the Clock Tower, the former Workshop, and the Level VII Gallery. Each environment is accompanied by multimedia content that enriches the visit, offering a realistic glimpse of the stages of ore mining and processing, and bringing to light life stories of miners who shaped the history of the area.
Experiential pathways enriched with interactive content
Each museum itinerary is designed to make the visit not only educational but also immersive. L’ audio guide allows visitors to enjoy an interactive experience that adapts to their pace and preferences. Thanks to the flexibility of amuseapp, content can be easily updated, ensuring that any new exhibit, special event, or change in programming is immediately available on the platform. This system allows the Mining Museum Park to stay up-to-date, offering a unique and constantly evolving experience that transcends the limitations of traditional audio guides.
An event that marks an important evolution
On February 26, 2025, the Mining Museum Park hosted an event dedicated precisely to the official presentation of the new audioguide. The meeting, which took place at the Multimedia Museum “The Places of Mercury” in the Man and Work Room in Abbadia San Salvatore, was attended by Marco Da Rin Zanco, co-founder of amuseapp. During the event, Da Rin Zanco delved into the role of artificial intelligence in creating cultural content and promoting museums. The event attracted great interest among citizens and museums in the area, with the councilor and the coordinator of the Fondazione Musei Senesi, Carolina Taddei, in attendance.
The future of museums is digital
The adoption of amuseapp marks a new phase for the Abbadia San Salvatore Mining Museum Park, where technology combines with tradition to offer a unique visitor experience. The enjoyment of the mining heritage becomes more accessible and engaging, offering visitors a unique visitor experience. With the support of amuseapp, the Mining Museum Park is confirmed as one of the main landmarks in the enhancement of Italian mining history, putting technology at the service of culture.
amuseapp – the digital revolution for cultural places
amuseapp is more than just an audio guide-it is an innovative digital platform that transforms the visitor experience and helps museums increase revenues.
Customized itineraries with theArtificial Intelligence. Unlike traditional audio guides, amuseapp uses artificial intelligence to create customized itineraries based on the needs of each visitor: children, people with sensory disabilities, experts, students, and many other categories.
Accessibility in 30 languages. Today, only 20 percent of museums offer content in more than two languages. With amuseapp, cultural venues can break down this barrier, automatically generating text and audio in 30 languages and making cultural heritage accessible to everyone, everywhere.
Chatbot real-time virtual tour guide. Using a customized chatbot, amuseapp offers visitors an always-available virtual guide who can answer their questions and enrich the visitor experience.
Easy and safe donation collection. With amuseapp, cultural places can collect donations directly through the app, quickly, securely and intuitively.
Feedback for continuous improvement. amuseapp allows you to collect visitors’ opinions about the visitor experience, providing valuable data to optimize your services.
Available in app or web app mode. The amuseapp web app allows visitors to access the museum’s digital content without having to download any apps. The amuseapp mobile app is designed to offer a more advanced and customizable experience. By downloading it from the official stores, visitors can benefit from extra features.
One solution, multiple benefits. With amuseapp, cultural venues can offer an innovative, inclusive and interactive experience while improving their sustainability model.
Learn more about amuseapp.